Next Gen Citizen Consultation
Anil Dash, Director of Expert Labs and Thinkup
Anil discusses his work in building software platforms that help policymakers engage with the public on existing social networks. He also talks about what makes a useful question; avoiding overly broad questions or questions that only invite platitudes in response. Anil also advocates for moving citizen consultation and discussions to web communities where experts already gather. Instead of trying to pull people to a government site, let the government get involved on a ‘civilian’ site. To watch the full interview, click here.
Brandon Kessler, CEO of Challenge Post
Brandon explains how challenging the public to solve problems can drive innovation, and describes how Challenge.gov has spurred innovation in the public sector. Brandon also introduces some best practices in creating, promoting, and solving challenges. To watch the full interview, click here.
Joel Spolsky, CEO of Stack Exchange
Joel talks about how to design a question-and-answer web community for next generation citizen consultation. He explains the key components: questions with objective answers, stratified user categories, and avoiding “empty restaurant syndrome.” Joel discusses the creation of self-selecting communities, which are appealing to experts when the experts all share some common knowledge, where users can fill in the gaps in others’ bases of knowledge. To watch the full interview, click here.